Regal Hide: Answering Your Leather Questions (FAQs)
We know buying premium leather goods is an experience – and we’re here to make it effortless. Here are some frequently asked questions to guide you through the Regal Hide world of elegance:
Q: Are Regal Hide products made from genuine leather?
A: Absolutely. Every wallet, card holder, and travel bag is crafted from 100% genuine leather, sourced responsibly and designed to last. We don’t compromise on quality – what you see is what you get.
Q: Do you deliver across the UAE?
A: Yes, we offer delivery all over the UAE, including Dubai, Abu Dhabi, Sharjah, and other emirates. Your order will be carefully packaged and delivered right to your doorstep.
Q: How long does delivery take?
A: For UAE orders, delivery typically takes 2–4 business days. For GCC and international orders, delivery times may vary, but we’ll always keep you updated with tracking details.
Q: Are there any hidden charges?
A: None at all. The price you see on our store is the final price you pay (exclusive of shipping where applicable). No surprises, no hidden fees – just premium leather at fair prices.
Q: What if the product doesn’t meet my expectations?
A: We offer a hassle-free return and exchange policy. If your order arrives damaged, defective, or simply isn’t what you expected, contact us within 14 days and we’ll arrange a return or exchange.
Q: Can Regal Hide items be gifted?
A: Yes! Our products are perfect for gifting. Each item can be packaged elegantly, making it a thoughtful gift for loved ones, colleagues, or special occasions in the UAE.
Q: How do I care for my leather product?
A: Genuine leather ages beautifully with the right care. Keep it away from excess water, clean with a dry cloth, and use a leather conditioner occasionally to maintain its natural shine and durability.
Q: Still have a question?
A: No problem. Our customer support team in Dubai is always ready to assist you via email or live chat on our website.
✨ Regal Hide – Because elegance should never be complicated.