Effective Date: 1 May 2025
At Regal Hide, we respect your privacy and are committed to protecting the personal data of our customers in accordance with the UAE Personal Data Protection Law (PDPL, Federal Decree-Law No. 45 of 2021) and other applicable regulations. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.
1. Information We Collect
We may collect the following information from you when you use our services:
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Personal details (name, email address, phone number, billing and shipping address).
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Payment information (processed securely via our payment partners, we do not store card details).
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Account details (if you create an account with us).
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Website usage data (cookies, browsing behavior, and IP address).
2. How We Use Your Information
Your information may be used for:
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Processing and fulfilling your orders.
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Delivering products to your UAE address.
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Communicating with you about your purchases, offers, or customer support queries.
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Improving our website, products, and services.
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Compliance with UAE laws and regulations.
3. Sharing Your Information
We do not sell or rent your personal data. We may share your information only with:
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Logistics and delivery partners (for shipping within UAE and internationally).
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Payment processors (to securely process your transactions).
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Legal authorities if required under UAE law.
4. Data Protection & Storage
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Your personal data is stored securely and only for as long as necessary to fulfill the purposes outlined.
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We comply with UAE data protection laws and implement appropriate safeguards to prevent unauthorized access, alteration, or misuse.
5. Cookies
Our website uses cookies to improve your browsing experience, personalize content, and analyze traffic. You may adjust your browser settings to disable cookies, but some features of our website may not work properly.
6. Your Rights (UAE Residents)
As per UAE PDPL, you have the right to:
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Access your personal data.
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Request correction or deletion of your data.
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Withdraw consent for certain data uses.
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Object to processing of your personal data.
To exercise your rights, please contact us at: regalhide01@gmail.com.
7. International Transfers
If your information is transferred outside the UAE (e.g., for international shipping or payment processing), we ensure adequate protection in line with UAE data protection standards.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with the revised effective date.
9. Contact Us
For any privacy-related concerns, please contact:
Regal Hide – Customer Support
📧 Email: regalhide01@gmail.com
📍 Dubai, United Arab Emirates